gg77's Privacy Policy
Your personal information matters to us. This policy fully explains how your information is collected, used, and kept secure on the gg77 platform.
gg77 ("we", "us", "platform") has prepared this privacy policy to ensure proper management of personal information for every member who uses our website and services. By using any gg77 service, you agree to the terms of this policy. Please read this document carefully.
Data Collection: What kind of information we collect
We collect various types of information for the purpose of registration and service delivery on the gg77 platform. A detailed breakdown of that information is provided below:
Personally Identifiable Information
- Full name
- Date of birth (for age verification)
- Valid email address
- Mobile number
- National ID or passport details (if verification is required)
Technical & Usage Information
- IP address
- Browser type and version
- Operating system
- Session duration and list of pages visited
- Unique device identifier (Device ID)
Gaming Activity Information
- Play history and transaction records
- Betting type and amount
- Bonus and reward-related activity
- Status of each session
Financial Transaction Information
- Deposit and withdrawal history
- Partial account details for bKash, Nagad, or Rocket
- Partial bank account details (if bank transfer is used)
- Transaction date and amount
Purpose of Data Use
gg77 uses collected information only for specific and legitimate purposes. We do not use your information in any unauthorized way or collect it for unintended purposes.
Primary Purposes
- Account Management: To verify member identity and ensure secure account access.
- Service Delivery: To customize the gaming experience according to your preferences and provide applicable bonuses and offers.
- Financial Transactions: To process deposits and withdrawals and ensure transaction security.
- Customer Support: To resolve your issues quickly and effectively via 24/7 live chat and email.
- Fraud Prevention: To ensure platform security and detect suspicious activity.
- Regulatory Compliance: To store and report required information in accordance with authority requirements.
- Service Improvement: To analyze user experience and further improve the platform.
Use of Information for Communication
We use your email or phone number only to send important account-related notifications, security alerts, and promotional information you have opted into. You can request to opt out of promotional communications at any time.
Data Storage & Security
gg77 places the highest priority on the security of your information. We use industry-standard technologies and processes to keep data secure.
SSL Encryption
All data transmissions are secured with 256-bit SSL encryption, which protects your information from third parties.
Secure Servers
Your personal information is stored on secured and monitored servers. Multiple layers of protection are in place to prevent unauthorized access to the servers.
Regular Security Audits
Our systems undergo regular security audits. Any vulnerabilities are identified and resolved promptly.
Internal Access Controls
gg77 staff can access only a limited amount of information needed for their work. All staff are required to follow strict confidentiality agreements. Your password is never stored directly — it is kept only as an encrypted hash.
Sharing Data with Third Parties
gg77 does not sell or lease your personal information to third parties. However, in certain circumstances we may share limited information with trusted partners.
Permitted Circumstances for Sharing Data
- Payment Processors: Information is shared with payment providers such as bKash, Nagad, Rocket, or banks only to the extent necessary to complete transactions.
- Game Software Providers: Providers such as Pragmatic Play, Evolution Gaming, JILI, Spribe, and PG Soft may receive limited technical data for the purpose of operating games.
- Legal Obligations: Information may be provided pursuant to an order from the judiciary or relevant authorities.
- Fraud Prevention: Information related to suspicious activity may be shared with security agencies.
- Business Transfers: In the event of a merger or acquisition, information may be transferred to the new owner, but remains subject to this policy.
Third-Party Responsibilities
All third parties with whom we share information are required to comply with gg77's privacy standards. We have formal agreements with them that ensure the protection of your information. No third party may use your information for commercial purposes.
Cookies & Tracking Technologies
The gg77 website uses cookies and similar tracking technologies to improve your browsing experience.
Essential Cookies
These cookies are essential for the core functionality of the website. They are used to maintain login sessions, store security tokens, and remember your basic preferences. Disabling these cookies may prevent the platform from functioning properly.
Analytical Cookies
These help us improve our services by collecting information such as which pages are visited most, how long visitors stay, and where they come from. This information is analyzed in aggregate form and does not reveal any individual's identity.
Functional Cookies
These cookies are used to remember your language preference, display settings, and game customizations. This means you do not need to reconfigure settings on every visit.
Cookie Controls
You can manage cookies from your browser settings. However, disabling essential cookies may affect some website functionality. For more information, see your browser's help section.
Your Rights
Every user of the gg77 platform retains the rights listed below regarding their own personal information. To exercise these rights, contact us at [email protected].
Right to Access
You can find out at any time what information we have stored about you. Upon a written request, we will provide you with a complete record of your information.
Right to Rectification
If any of your information is incorrect or incomplete, you may request that it be corrected. We will make the necessary changes as soon as possible.
Right to Erasure
After you close your account, once the legal retention obligation period has ended, you may request that your information be deleted. However, certain information may be retained for a specified period for legal, regulatory, or fraud-prevention reasons.
Right to Object to Processing
You may object at any time to the use of your information for marketing communications or profiling. After you raise an objection, we will stop that activity as soon as possible.
Right to Data Portability
You may request a copy of your information in a structured, machine-readable format. This allows you to transfer your information elsewhere if needed.
Special Protection for Payment Information
Financial transaction information is highly sensitive. gg77 takes extra precautions to protect this information.
Payment Method Policy
On the gg77 platform you can transact via bKash, Nagad, Rocket, and bank transfer. These payment providers have their own security infrastructure and every transaction is completed in accordance with their security protocols.
- We do not store your full mobile banking PIN or password.
- For bank account numbers, only partial information is retained for reference purposes.
- Records of all financial transactions are stored in encrypted form.
- The minimum deposit amount is ৳500 and the minimum withdrawal amount is ৳800.
- If a suspicious transaction is detected, we immediately place the account under review.
Fraudulent Transaction Prevention
Our system automatically monitors unusual transaction patterns. We follow international standards to prevent money laundering and reserve the right to carry out additional identity verification when necessary.
Protection of Minors
Age Verification Policy
The gg77 platform is for individuals aged 21 and above only. We do not intentionally collect any information from minors and do not permit them to create accounts.
- Age is verified at the time of registration.
- In suspicious cases, a valid ID may be requested.
- If a minor's account is identified, it is immediately closed and the associated information is deleted.
- If a guardian has provided information on behalf of a minor, that information will also be deleted upon notification to us.
Data Retention Period
gg77 does not retain your information indefinitely. Different retention periods are set for different types of information.
Active Account Information
For as long as your account remains active, all information necessary for service delivery will be retained. Information for inactive accounts is reviewed after a set period.
After Account Closure
After your account is closed, certain information may need to be retained for a specific period due to legal and regulatory obligations. This includes transaction records, identity documents, and communication history. Once that period ends, the information is securely deleted.
Analytical Data
Data collected for website analytics may be retained for an extended period in anonymized form. No individual's identity can be determined from this data.
Policy Changes and Updates
Notification of Changes
gg77 may update this privacy policy from time to time. If any significant changes are made, we will send a notification to your registered email and publish the update on the website. The revised policy will take effect from the date it is published.
Consent Through Use
Continuing to use the platform after a policy change indicates that you have agreed to the new policy. If you do not agree with any change, please contact us or close your account.
International Data Transfers
Due to gg77's servers and services, your data may be processed outside Bangladesh. However, the terms of this policy and equivalent protection measures will always be followed.
Have questions about your privacy?
Our support team is available 24/7 to answer any of your questions. Contact us via live chat or email — support is available in Bengali and English.
Log in to gg77